Frequently Asked Questions

Overview

What is Kingdoms of Amalur: Reckoning™?

Reckoning is an epic, open-world role-playing game that gives fans their first experience with Kingdoms of Amalur™, a new universe imagined by R. A. Salvatore, brought to life by Todd McFarlane, and designed by Ken Rolston and his team at Big Huge Games.

R. A. Salvatore is the creator of the immortal Drizzt Do’Urden and author of The New York Times best-selling Forgotten Realms series. Todd McFarlane is a Grammy and Emmy-award winning artist, writer, and toy designer best known for creating the fantasy series Spawn. Ken Rolston served as the lead designer of The Elder Scrolls III: Morrowind and The Elder Scrolls IV: Oblivion before joining Big Huge Games development studio, the Baltimore, MD-based wholly-owned subsidiary of 38 Studios, based in Providence, RI.

What can you tell me about the game?

Set in the Kingdoms of Amalur™ universe, Reckoning will offer unrivaled RPG action combat, seamlessly integrating magical and melee attacks into an innovative and visceral experience. Reckoning includes hundreds of quests, characters, creatures, weapons, and spells. For more details about the game, please explore the Reckoning.com website.

What is Kingdoms of Amalur™?

Kingdoms of Amalur™ is an original fantasy universe that serves as the setting for both Reckoning and 38 Studios’ upcoming massively multiplayer online game, codenamed Project Copernicus. Amalur's cultures and expansive history were created by R. A. Salvatore, and the world is being brought to life through the artistic vision of Todd McFarlane. Legendary game designer Ken Rolston provides players their first journey into Kingdoms of Amalur™ through the hero’s journey in Reckoning. The story of Amalur will continue to expand through comic books, novels, toys, and additional games. Explore the history and world of Amalur on Amalur.com.

What roles in the game design and development did Ken Rolston, Todd McFarlane, and R. A. Salvatore play?

Each visionary brings a unique expertise to the team, and together they have made far more than just a game. They have created a living world with incredible history and depth, filled with breathtaking scenery and unforgettable adventures. Reckoning blends R. A. Salvatore’s storytelling mastery with Todd McFarlane’s eye for artistic excellence, all wrapped up in an expertly crafted RPG by Ken Rolston. Learn more about their influence by reading letters from our visionaries.

Demo

What is the Kingdoms of Amalur: Reckoning™ demo?

The Kingdoms of Amalur: Reckoning™ demo is a free trial version of the game. As a bonus, playing the demo unlocks exclusive items that you can use in the full version of Reckoning.

When does the Kingdoms of Amalur: Reckoning™ demo release?

The Kingdoms of Amalur: Reckoning™ demo will be available worldwide starting on January 17th, 2012.

What do we get to see in the Kingdoms of Amalur: Reckoning™ demo?

In the demo, you will get the chance to experience Reckoning’s unique Destiny system and riveting combat. Beginning in the Well of Souls, where your character is reborn, you will have access to the full range of races, genders, and customizations that appear in the main game.

From the Well of Souls, you will venture into the Allestar Glade and meet Agarth the Fateweaver, a key character who will introduce you to the exciting, visceral combat of Reckoning. From this point, you will have 45 minutes to explore Allestar Glade, Gorhart Village, and Odarath, three areas within the rich, massive world of Amalur. You’ll also have the opportunity to embark on a variety of quests.

What platforms is the demo available on?

The Kingdoms of Amalur: Reckoning™ demo is available on PlayStation Network (PS3 download), PC, and Xbox Live (360 download).

Does the Reckoning demo have any regional restrictions?

There are no regional restrictions associated with the Reckoning demo; however, you must be able to access, download, and play the demo via PC, PS3, or Xbox 360.

What languages is the demo available in? Is it audio or text translations?

On console, the Kingdoms of Amalur: Reckoning™ demo features EFIGS (English, French, Italian, German, Spanish) text translations; all voice-over is in English only. The PC Kingdoms of Amalur: Reckoning™ demo features English, French, and German voice-over options with EFIGS text translations.

Please note: The full version of Reckoning features English, French, and German voice-over options with EFIGS text translation.

Do we get anything in the full version of Reckoning for playing the Reckoning demo?

There are three unlocks you can earn in the full version of Reckoning by playing the Reckoning demo:

“Confident” Twist of Fate Card

You unlock the “Confident” Twist of Fate Card by installing the Reckoning demo and linking your Origin account within the demo.

Infernal Helm

You unlock the Infernal Helm after completing the Reckoning Mode Tutorial in the Reckoning demo.

Twinned Souls Chakram

You unlock the Twinned Souls Chakram by installed the Reckoning demo and linking your Origin account within the demo.

For all Reckoning demo items, a pop up will appear to let you know you’ve unlocked each item and that it is available for use. Please see our Reckoning & Mass Effect 3 Crossover Promotion FAQ for details about other cool item unlocks associated with only the official Reckoning & Mass Effect 3 Crossover Promotion.

Will I earn items in the full version of Mass Effect 3 for playing the Reckoning demo?

There are two unlocks you can earn in the full version of Mass Effect 3, for playing the Reckoning demo. They are the Reckoner Knight Armor and Chakram Launcher. Please check our Reckoning & Mass Effect 3 Crossover Promotion FAQ for details about both items.

Where can I get more information about the demo and Reckoning & Mass Effect 3 Crossover Promotion?

Please check out our Reckoning & Mass Effect 3 Crossover Promotion page and Reckoning & Mass Effect 3 Crossover Promotion FAQ for more details about the Reckoning & Mass Effect 3 Crossover promotion and associated unlock items.

Are the Reckoning demo items functional? Can I actually use/wear them in-game, or are they only ornamental?

Yes, the items you unlock via the Reckoning demo are all things your Reckoning characters can equip and use. Each item does have stats and lore associated with it, but they are not intended to be the best equipment you can get.

Will the Reckoning demo items be available to all the characters I create in Reckoning, or only the first character I create?

The demo items you’ve earned will be available for every character you create in Reckoning.

Do any of the Reckoning demo items have a level restriction?

Some of the Reckoning demo items do have minor level and attribute equip requirements, however they are intended to be great beginning equipment and are leveled appropriately for that purpose. All your characters will either already meet the necessary equip requirements, or be within one level of doing so by the time you reach Gorhart, where the items are located.

Do any of the Reckoning demo items scale with my character’s level?

No, the Reckoning demo items are intended to be awesome items to help you get started in Reckoning. They’ll give you a great edge as you forge your path in Amalur, but they do not level up with your character.

When will I get my earned Reckoning demo rewards?

You must purchase the full version of Reckoning since the unlocked rewards are in-game items.

Is there any other way to get the Reckoning demo unlock items?

No, these items are currently only available by playing the Reckoning demos and purchasing the full game.

If I buy Reckoning on a different platform than I played the demo, will I still get the Reckoning demo items?

No, you must purchase Reckoning on the same platform that you played the demo on, and unlocked the demo items for, in order to get items.

I want to play Reckoning on PC. As a PC user, do I need to use Origin in order to be eligible for the Reckoning demo items?

You must create and log in to your Origin account in order to receive the Reckoning demo items, but you do not need to have the Origin client/installer. Also, you do not need to play the demo through Origin, but you will still need to create and log in to your Origin account to activate the Reckoning demo item entitlements.

Signing in to your Origin account simply registers that you’ve unlocked the Reckoning demo items, then when you get your full copy of Reckoning, log in again and the items will appear in-game.

Where will my item unlocks show up in the full version of Reckoning?

Your unlocked items will be available in the special deliveries chest in Gorhart Village.

Will the characters I create in the Reckoning demo carry over to the full version of Reckoning in February?

No, your Reckoning demo characters and game progress do not carry over to the full retail version of Reckoning.

I am having a problem claiming the Reckoning demo items. Where should I go for help?

If you have having problems claiming any Reckoning demo item, please contact EA Customer Support.

Pre-Order Rewards

Are you offering any physical items as pre-order rewards for Kingdoms of Amalur: Reckoning™?

No, all the Kingdoms of Amalur: Reckoning™ pre-order rewards are virtual (in-game) items. We are not offering any physical items as pre-order rewards.

Will the pre-order rewards be available to all the characters I create in Reckoning, or only the first one?

When you pre-order Reckoning and redeem your pre-order reward code, the associated pre-order rewards will be available to any and all characters you create in Reckoning.

Will each of my Reckoning characters get all of the pre-order items in the pre-order packs, or do I have to choose one item from the pack for every character?

If you pre-order Reckoning from a retailer and get one of the multi-item packs, all of the items in the pack will be available to every character you create in Reckoning. (For example, each character you create would get all nine Fate-touched weapons.)

What do I get for pre-ordering Kingdoms of Amalur: Reckoning™?

Securing a pre-order for Kingdoms of Amalur: Reckoning™ ensures that a copy of the game will be reserved for you to purchase upon launch. You may also receive exclusive pre-order offers. We have some great pre-order promotions listed on our pre-order promotions page, but please check with your favorite retailers for details about the specific pre-order promotions they offer.

Do the Dowsing Rod and Compass of Fate pre-order rewards have unlimited uses?

Yes, the Dowsing Rod and Compass of Fate are permanent in-game items that have unlimited uses.

What does the Compass of Fate in the Destinies Choice Pack do?

It gives your Reckoning characters a Persuasion skill boost, as long as your character has the item in his or her inventory.

Do the Fate-touched weapons do anything special?

Yes! When your character has one of the Fate-touched weapons equipped, Reckoning-mode lasts longer.

Can any character I create in Reckoning wear any of the pre-order armor sets, or are they restricted to the corresponding Destiny type (Might, Finesse, and Sorcery)?

The Reckoning pre-order armor sets do not have equip restrictions. The armor sets are designed to be the most beneficial to characters of the same Destiny type, but any character can equip them, regardless of their Destiny choice.

Do any of the Reckoning pre-order items have a level restriction?

No. Reckoning characters can equip and/or use the pre-order items at any level.

Do the Fate-touched weapons and pre-order armor sets scale with my character’s level?

No, the Fate-touched weapons and pre-order armor sets are intended to be awesome items to help you get started in Reckoning. They’ll give you a great edge as you forge your path in Amalur, but they do not level up with your character.

How will I get my pre-order items once Reckoning launches?

The exact details will depend on which version of Reckoning you purchase (PC, PS3, or Xbox 360), but you will redeem your pre-order code via a code redemption interface. After you redeem your pre-order code, your pre-order reward items will appear in-game.

I have an issue with my Kingdoms of Amalur: Reckoning™ pre-order, such as a lost pre-order code. Who should I contact?

If you pre-ordered Reckoning through Origin, please visit Origin’s Help Center. If you pre-ordered Reckoning through another retailer, please contact the retailer that you initially purchased the pre-order from.

Reckoning and Mass Effect 3

What is the Reckoning & Mass Effect 3 Crossover Promotion?

When you play the Reckoning and Mass Effect 3 demos, you unlock exclusive items in both games that are associated with this promotion. Check our official Reckoning & Mass Effect 3 Crossover Promotion page for more details.

What exclusive items are associated with the Reckoning & Mass Effect 3 Crossover? How do I unlock them?

Here are the Reckoning and Mass Effect 3 Crossover items, along with the requirement to unlock each one.

Chakram Launcher

By playing the Reckoning demo and watching the included video in its entirety, you will automatically unlock the Chakram Launcher in Mass Effect 3.

Omniblade Daggers

By playing the Mass Effect 3 demo, you will automatically unlock the Omniblade Daggers in Reckoning.

Reckoner Knight Armor (Todd McFarlane-designed Warsworn armor)

By playing the Reckoning demo, you will automatically unlock the Reckoner Knight Armor (Todd McFarlane-designed Warsworn armor) in Mass Effect 3.

Shepard’s Battle Armor (male/female N7-inspired armor)

You automatically unlock the N7-inspired Shepard’s Battle Armor in Reckoning with your online pass, available in all new full copies of Reckoning, or by purchasing the Reckoning online pass on PSN or XBL. It automatically unlocks on Origin with your PC registration code.

For all Reckoning & Mass Effect 3 Crossover items, a pop up will appear to let you know you’ve unlocked each item and that it is available for use. Please see our Reckoning Demo FAQ for details about other cool item unlocks associated with only the Reckoning demo.

When will I get Reckoning & Mass Effect 3 Crossover items?

You must purchase the game that the item is for (Reckoning and Mass Effect 3, respectively) since they are in-game items.

Is there any other way to get the Reckoning & Mass Effect 3 Crossover items?

No, these items are currently only available by playing the Mass Effect 3 and Reckoning demos and/or purchasing the full games.

Are the Reckoning & Mass Effect 3 Crossover items functional? Can I actually use/wear them in-game, or are they only ornamental?

Yes, the items you unlock via the Reckoning & Mass Effect 3 Crossover are all things your Mass Effect 3 or Reckoning characters can equip and use. Each item does have stats and lore associated with it, but they are not intended to be the best equipment you can get.

Will the Reckoning & Mass Effect 3 Crossover items be available to all the characters I create in Reckoning and Mass Effect 3, or only the first character I create?

The crossover items you’ve earned will be available for every character you create in Reckoning.

Do any of the Reckoning & Mass Effect 3 Crossover items have a level restriction?

Some of the Reckoning & Mass Effect 3 Crossover items do have minor level and attribute equip requirements, however they are intended to be great beginning equipment and are leveled appropriately for that purpose. All your characters will either already meet the necessary equip requirements, or be within one level of doing so by the time you reach Gorhart Village, where the items are located.

Do any of the Reckoning & Mass Effect 3 Crossover items scale with my character’s level?

No, the Reckoning & Mass Effect 3 Crossover items are intended to be awesome items to help you get started in Reckoning. They’ll give you a great edge as you forge your path in Amalur, but they do not level up with your character.

Does the Reckoning & Mass Effect 3 Crossover have any regional restrictions?

There are no regional restrictions associated with the Reckoning & Mass Effect 3 Crossover; however, you must be able to access and play the demos.

After I’ve unlocked the Reckoning & Mass Effect 3 Crossover items, how, when, and where do I get them?

After you’ve unlocked the Reckoning & Mass Effect 3 Crossover items and have purchased the full game(s), simply log in to your Origin account within the game to receive the items. In Reckoning, the Reckoning & Mass Effect 3 Crossover items (the Shepard’s Battle Armor and Omniblades) will appear in a special deliveries chest in Gorhart Village. Details about where the items will appear in Mass Effect 3 will be announced at a later date.

For the N7-inspired Shepard’s Battle Armor in Reckoning, you automatically unlock it with your online pass, available in all new copies of Reckoning, or by purchasing the Reckoning online pass on PSN or XBL. It automatically unlocks on PC with your registration code.

If I play the demos on different platforms, will I still be eligible for the Reckoning & Mass Effect 3 Crossover items? (For example, Mass Effect 3 on PC and Reckoning on Xbox 360.)

No, you must play the Reckoning and Mass Effect 3 demos on the same platform to be eligible for the crossover items.

If I buy Mass Effect 3 or Reckoning on a different platform than I played the demos, will I still get the Reckoning & Mass Effect 3 Crossover items?

No, you must purchase Mass Effect 3 and Reckoning on the same platform that you played the demo on, and unlocked the demo crossover items for, in order to get items.

I want to play Mass Effect 3 and Reckoning on PC. As a PC user, do I need to use Origin in order to be eligible for the Reckoning & Mass Effect 3 Crossover items?

You must create and log in to your Origin account in order to receive the Reckoning & Mass Effect 3 items, but you do not need to have the Origin client/installer. Also, you do not need to play the demo through Origin, but you will still need to create and log in to your Origin account to activate the Reckoning & Mass Effect 3 Crossover item entitlements.

Signing in to your Origin account simply registers that you’ve unlocked the Reckoning & Mass Effect 3 Crossover items, then when you get your full copy of Reckoning and Mass Effect 3, log in again and the items will appear in-game.

I am having a problem claiming the Reckoning & Mass Effect 3 Crossover items. Where should I go for help?

If you have having problems claiming any Reckoning & Mass Effect 3 Crossover item, please contact EA Customer Support.

House of Valor

What is the House of Valor?

The House of Valor is the sixth faction in Reckoning. With it, you will get an additional faction quest-line for Reckoning, including seven exclusive quests. The House of Valor takes you through battles in the Valor Arena where you’ll meet new companions and rivals along the way!

Do I need to be a certain level for the House of Valor content?

No, characters of any level and Destiny can enjoy the House of Valor content.

When will the House of Valor be available?

The House of Valor faction is available on February 7, 2012 with the North American release of Reckoning, and February 10, 2012 with the European release.

Does the House of Valor cost anything?

The House of Valor is additional content available for Reckoning. It is completely free to anyone who purchases Reckoning new, and is distributed via EA’s Online Pass.

An Online Pass redemption code comes included with every new Xbox 360 or PS3 copy of Reckoning. If you do not have an Online Pass code, you can purchase one in the XBL Marketplace (800 MSP) or in the PlayStation Network store ($9.99 USD). The House of Valor content unlocks automatically when you enter a Reckoning registration code on PC.

How do I get the House of Valor?

You can get the House of Valor by purchasing a new copy of Reckoning, or by purchasing an Online Pass code in the XBL Marketplace or in the PlayStation Network store.

Approximately how much content is the House of Valor?

The House of Valor includes an exclusive quest-line comprised of seven additional single player quests, the Valor Arena area, and new characters who will join you in your arena battles.

Do I need an internet connection to get the House of Valor?

You do need an internet connection to download the House of Valor.

I am having a problem downloading the House of Valor. Where should I go for help?

If you’re having any problems downloading the House of Valor, please visit the support center for the platform you are using.

Origin
PSN
Steam
XBL

Game Details

What type of game is Reckoning?

Reckoning is a single-player, epic role-playing game that combines a lush open-world adventure with thrilling, heart-pounding action combat.

When will Reckoning be released?

In North America: February 7, 2012. In Europe: February 10, 2012.

What is the ESRB rating?

Reckoning is rated Mature.

Who is the publisher?

Reckoning will be published by Electronic Arts.

What is the retail price for Kingdoms of Amalur: Reckoning™?

The suggested retail price for Kingdoms of Amalur: Reckoning™ is $59.99 (USD) (£44.99 / €54.99). Please check your local retailers for exact pricing, including retail price in other currencies.

Where can I learn more about Reckoning?

Keep coming back here to Reckoning.com to learn more about Reckoning, and keep track of updates via:

• Curt Schilling Twitter: http://twitter.com/gehrig38
• Todd McFarlane Twitter: http://twitter.com/todd_mcfarlane
• 38 Studios Twitter: http://twitter.com/38studios
• Reckoning on Twitter: http://twitter.com/ReckoningGame
• Reckoning on Facebook: http://facebook.com/ReckoningTheGame
• Reckoning on YouTube: http://YouTube.com/ReckoningTheGame

Technical

Is Reckoning available in multiple countries?

Reckoning is available in the United States, Canada, France, Germany, the United Kingdom, Italy, Australia, and many other countries throughout the world.

On what platforms is the game playable?

Reckoning is available for the PlayStation 3, Xbox 360, and PC.

What are the minimum requirements to play Reckoning on the PC?

Below are the minimum and recommended system requirements for Kingdoms of Amalur: Reckoning™ on the PC.

MINIMUM SYSTEM REQUIREMENTS

OS: Windows XP with Service Pack 3
Windows Vista with Service Pack 2
Windows 7 with Service Pack 1

CPU: Intel Core2 Duo (or equivalent) running at 2.2GHz or greater
AMD Athlon 64 X2 5000+ (or equivalent) running at 2.6GHz or greater

RAM: At least 1 GB for Windows XP
At least 2 GB for Windows Vista and Windows 7

Disc Drive: DVD ROM drive (required for installation only), 8x or faster DVD drive

Hard Drive: At least 10.5 GB of free space

Video Adapter: NVIDIA GeForce 8800 with 512MB or better
ATI Radeon HD3850 with 512MB or better
Supporting Pixel Shader 3.0
Minimum Resolution Supported is 1280x720

DirectX: 9.0c Compatible

RECOMMENDED SYSTEM REQUIREMENTS

OS: Windows XP with Service Pack 3
Windows Vista with Service Pack 2
Windows 7 with Service Pack 1

CPU: Intel Core 2 Quad (or equivalent) running at 2.4GHz or greater
AMD Phenom X4 (or equivalent) running at 2.6GHz or greater

RAM: At least 3 GB for Windows XP
At least 4 GB for Windows Vista and Windows 7

Disc Drive: DVD ROM drive (required for installation only), 8x or faster DVD drive

Hard Drive: At least 10.5 GB of free space

Video Adapter: NVIDIA GeForce GTX260 1GB RAM or better
ATI Radeon HD4850 1GB RAM or better
Supporting Pixel Shader 3.0

DirectX: 9.0c Compatible

You will also need an internet connection for product activation/registration.

World

What is the setting for Reckoning?

Reckoning takes place in Amalur, a fantasy world imagined by R. A. Salvatore and brought to life by Todd McFarlane, Ken Rolston, and the team at Big Huge Games. Reckoning will bear the hallmarks of each of these visionaries, melding an epic, master-crafted storyline, rich graphics and heart-stopping animations, and compelling open-world exploration.

Will there be other products available set in the same world?

38 Studios has created a vast and original universe, Kingdoms of Amalur™, which contains far more content than can be included in a single game. The team’s goal is to immerse guests in this universe through an interconnected, transmedia entertainment experience, including books, toys, comics, and, of course, videogames. The cornerstones of Kingdoms of Amalur™ are the RPG Reckoning and the MMO codenamed Project Copernicus.

What is Project Copernicus?

Project Copernicus is the codename for 38 Studios’ MMO, which is currently being developed by the 38 Studios team in Providence, RI. Copernicus will take place in Amalur at a different point in the world’s history. More details will be revealed at a later date.

Account Management

Company

Since Curt Schilling is a famous baseball player, why didn’t you create a sports-themed RPG?

Curt is an avid gamer, but his preferred games were never sports games. So, when Curt decided to get into video game development, he set out to create games that he and the people he hired would want to play. As a longtime MMO player, in forming 38 Studios, Curt looked to create a rich fantasy universe to spawn thousands of unique stories. As a result, his partnership with R. A. Salvatore and Todd McFarlane blends his passion for video games with their unparalleled expertise in creating immersive, beloved new worlds.

What can you tell us about 38 Studios, LLC?

38 Studios is an interactive entertainment company driven by a “Visionary Team” that provides creative direction for an original intellectual property and entertainment product portfolio. The Visionary Team was conceived and implemented by the company’s founder, former Major League Baseball pitcher and avid gamer Curt Schilling, and includes New York Times bestselling fantasy author R. A. Salvatore, award-winning artist and creative talent Todd McFarlane, and pioneer game designer Ken Rolston.

How did you get R. A. Salvatore, Todd McFarlane and Ken Rolston to join the 38 Studios team?

For more details on how the visionaries behind 38 Studios joined forces, please read the letters from Curt, R. A., Todd, and Ken.

Where can I find more information about 38 Studios?

You can find the latest company news, as well as a listing of all current employment opportunities, at our corporate website: www.38studios.com.